Privacy Policy

1. Introduction

EvenhandedPortal ("we," "us," or "our") is devoted to the protection of your privacy. This Privacy Policy outlines how your data is collected, used, shared, and secured by us when you access our website evenhandedportal.sbs or use our yacht charter services.

Your use of our services signifies your agreement with the data handling practices in this policy. This policy aligns with applicable privacy regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent Canadian privacy laws.

2. Information We Gather

2.1 Personal Data

Personal details you choose to give us may include:

• Booking a yacht charter
• Reaching out to us via our website or telephone
• Signing up for our newsletter
• Completing forms on our website
• Taking part in our surveys or promotions

We might collect the following information:

• Contact details such as name, email, telephone, and address
• Financial details for payment (administered securely by third-party entities)
• Preferences and requirements regarding charter
• Contacts for emergencies
• Specific dietary preferences or health-related information (if shared)

2.2 Information Collected Automatically

A variety of data is collected automatically upon visiting our website, including:

• IP address and locational data
• Type and version of web browser
• Visited pages and the duration of the visit
• Referral sources
• Details about the device (model, screen size, etc.)

2.3 Cookies and Tracking Methods

Cookies and similar tracking tools are employed by us to improve your online experience. They assist us in:

• Storing your preferences
• Evaluating and optimizing website functionality and performance
• Providing content tailored to your interests
• Enhancing our services

Controlling your cookie specifications can be done via your browser's settings or our cookie agreement pop-up.

3. Usage of Your Data

The data we assemble is used for purposes such as:

• Provision of Services: To manage yacht charter bookings, deliver services, and maintain communication regarding bookings
• Support for Customers: To answer queries and offer assistance
• Payments Handling: To carry out financial transactions and handle billing procedures
• Safety and Security Measures: To assure the safety of our services and protect against deceptive behaviors
• Promotional Efforts: To send marketing materials and news updates, subject to your consent
• Website Enhancement: To assess how our website is used and make improvements accordingly
• Adherence to Legal Obligations: To comply with the law and other regulations

4. Disclosure and Distribution of Information

Your personal information is neither sold, exchanged, nor rented to external parties. We may disclose your information under these conditions:

4.1 With Service Providers

We may share data with reliable third-party service providers who help with: transaction processing; web support and upkeep; email campaigns; analytical assessments; customer service.

4.2 Under Legal Requirement

We may divulge your information in compliance with legal obligations or to respond to legal procedures, court orders, emergencies, or investigations into possible wrongdoing.

4.3 During Business Changeovers

Information may be transferred during business transactions like mergers, acquisitions, or the sale of assets.

5. Data Security

Appropriate safeguards, such as encryption and secure servers, are put in place to ensure your data is protected against unauthorized interference, alteration, disclosure, or destruction. However, the security of information transmitted online or stored electronically can never be guaranteed to be absolutely secure.

6. Retaining Data

We store your personal data for no longer than necessary to serve the intended purposes or as mandated by law. Typical retention periods include:

• Charter bookings: 7 years for tax/legal reasons
• Marketing correspondence: until you opt out or request deletion
• Web analytics: 26 months
• Client support records: 3 years from the last interaction

7. Your Control and Rights

You possess rights such as access, amendment, erasure (as per regulations), data portability, opting out of marketing, and managing cookies. Contact us using the provided details to exert these rights.

8. External Services

8.1 Google Analytics

Our website utilizes Google Analytics for usage analysis. Opting out is possible via the Google Analytics Opt-out Browser Add-on.

8.2 Social Platforms

Links on our website may direct you to social media sites which have their own privacy terms.

8.3 Payment Services

Financial transactions are managed by third-party services conforming to PCI DSS standards.

9. Transferring Data Internationally

Your information might be transferred and processed in countries beyond France. We ensure appropriate protective measures comply with relevant privacy laws.

10. Privacy for Minors

We do not target children below the age of 13 and intentionally avoid collecting their data. If such data has been collected, immediate contact is encouraged for remediation.

11. Modification to this Privacy Policy

This Privacy Policy may be amended to reflect changes in our procedures or legislative obligations. Notification of these changes will occur through updated policy postings, emails to registered users, or a notice on our website. Your subsequent use of the services after the effective date signifies your acceptance of the changes.

12. Getting in Touch

For inquiries about this Privacy Policy or our data handling methods, please contact us:

13. Adherence to Google Ads Consent Policies

We align with Google Ads consent policies. Adjustments to cookie or tracking settings can be made at any time within our cookie preferences.